10 minutes is regarded as a standard consultation where one problem is addressed. If you feel more time with the doctor may be required you will need to request a longer appointment. Please inform our reception staff who are trained to assist you. Any further concerns or changes to your appointment can be addressed by calling our reception staff for more information.
Cancellation of un-needed appointments is expected and appreciated.
Please present your current Medicare Card, Concession Card or DVA card at reception and inform the receptionist of any change of address and or phone numbers along with contact details for emergency contact person. For all new patients, we ask that you fill out our New Patient Registration Form.
Emergencies are assessed promptly. Please inform the receptionists if you are in pain, distressed, bleeding, have a rash/allergy/in anaphylactic shock or have been in an accident prior to arriving.
If you wish you speak to a doctor further, it is best to make an appointment. Our reception staff is happy to take a message for our doctors. If they are available, they may be able to return your call, but it is not guaranteed. Please inform us if the matter is urgent.