Our clinics BULK BILL all patients that hold a current Medicare or DVA Card. For overseas students who are with Bupa OSHC, OSHC Worldcare, NIB OSHC and Medibank OSHC, please bring your current policy number along with photo ID. Please call our reception for any further information or more questions. CONSULTATION FEES AT LOGAN : Please call our reception staff for more information and questions.
Appointment Booking
10 minutes is regarded as a standard consultation where one problem is addressed. If you feel more time with the doctor may be required you will need to request a longer appointment. Please inform our reception staff who are trained to assist you. Any further concerns or changes to your appointment can be addressed by calling our reception staff for more information.
Cancellation of un-needed appointments is expected and appreciated.
Upon Arrival
Please present your current Medicare Card, Concession Card or DVA card at reception and inform the receptionist of any change of address and or phone numbers along with contact details for emergency contact person. For all new patients, we ask that you fill out our New Patient Registration Form.
Emergencies are assessed promptly. Please inform the receptionists if you are in pain, distressed, bleeding, have a rash/allergy/in anaphylactic shock or have been in an accident prior to arriving.
INTERPRETER SERVICES
Language: Burmese, Farsi, Arabic, Bengali, Urdu, Dari, French, Indonesian and English
An Interpreter can be arranged for your appointment if required. Please inform our Receptionist when you are making your booking. Alternatively you may request assistance from a family or relative.
Phone Calls/Emails
If you wish you speak to a doctor further, it is best to make an appointment. Our reception staff is happy to take a message for our doctors. If they are available, they may be able to return your call, but it is not guaranteed. Please inform us if the matter is urgent.
