We will endeavour to meet your appointment needs but when the clinics cannot offer an appointment at your convenience please call the clinic for any Urgent or UN-confirmed appointments, if you are booking 24 hours before or on weekends for Mondays appointment then we insist on calling the clinic to confirm your appointment. We will try to fulfill and give you an appointment with the doctor of your choice. If your usual doctor is not available, one of our other doctors may see you and give details of your visit to your usual doctor.
Although the doctors endeavour to run to time with appointments, this is not always possible. If your timing is limited due to other commitments, phone 15-30 minutes before your appointment to check if a delay is likely. If you have many issues to discuss, some may need to be deferred to a later date.
If you require an appointment for a more extensive discussion or ‘check up’. Please inform the receptionist when making the appointment that you need a longer consultation. Higher Medicare rebates are available for longer, more complex consultations.
Let the receptionist know when making your appointment if more than one person is to be seen. We need accurate and complete information to help with your visit to our practice.
Please bring your current Medicare Card and any other concession cards.